Dear members,
I have two errors on my J5 installation.
- On my "Privacy: Information Requests" page, the table with the requests doesn't show any possible Actions for all requests.
In other words, I cannot Export or Delete any data.
- when an user submits his/her confirmation token (received on their inbox) on the Confirm Request page, they always get this error notice: "Your information request confirmation failed. There are no information requests for this email addres requiring confirmation".
In other words, they cannot confirm their requests since the token is not recognized.
What might be happening?
Please help me. Thanks.
Carlos
I have two errors on my J5 installation.
- On my "Privacy: Information Requests" page, the table with the requests doesn't show any possible Actions for all requests.
In other words, I cannot Export or Delete any data.
- when an user submits his/her confirmation token (received on their inbox) on the Confirm Request page, they always get this error notice: "Your information request confirmation failed. There are no information requests for this email addres requiring confirmation".
In other words, they cannot confirm their requests since the token is not recognized.
What might be happening?
Please help me. Thanks.
Carlos
Statistics: Posted by crolidge — Tue May 21, 2024 8:26 pm